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Our goal is to provide hospitality to all people who travel to San Francisco. This means everyone. Our mission is to make it as easy as possible for all people including those with hearing, vision, or any other disability to learn about our property and book their stay if they so desire.

If you have difficulty learning about or booking our hotel, we invite you to contact us via telephone or email and our friendly staff will gladly assist you.

We work very hard to provide an easy-to-use online experience for all guests. We believe all of our website visitors should be able to easily research online on regardless of device type and whether an individual requires assistive technology like a screen reader, font magnification, translation or voice recognition software.

To ensure this, Hotel G San Francisco is committed to compliance with Level AA success criteria of the Website Content Accessibility Guidelines 2.1 (WCAG 2.1), an international standard measure of accessibility success. Our website and digital marketing has been developed after carefully parsing these particular guidelines and is continuously being enhanced to make our technology more accessible and user-friendly.

We have tested our hotel’s website to ensure that we meet or exceed Level AA checkpoints of the WCAG 2.1 Standard.

Our hotel website allows visitors to search for accessibility featured guest rooms with ease and details our property’s accessibility features on our Hotel Overview page which can be found here:

Our hotel has the appropriate policies, best practices, and procedures in place to ensure that individuals with disabilities can make reservations for accessible guest rooms during the same hours and in the same manner as individuals who do not need accessible rooms.

As part of our reservation processes, we:

  1. Modify our policies, practices, or procedures to ensure that individuals with disabilities can make reservations for accessible guest rooms during the same hours and in the same manner as individuals who do not need accessible rooms
  2. Identify and describe accessible features at our place of lodging and guest rooms offered through our reservations system in enough detail to reasonably permit individuals with disabilities to assess independently whether a given place of lodging or guest room meets his/her accessibility needs
  3. Ensure that accessible guest rooms are held for use by individuals with disabilities until all other guest rooms of that type have been rented and the accessible room requested is the only remaining room of that type
  4. Reserve, upon request, accessible guest rooms or specific types of guest rooms and ensure that the guest rooms requested are blocked and removed from all reservations systems
  5. Guarantee that the specific accessible guest room reserved through our reservations system is held for the reserving guest, regardless of whether a specific room is held in response to reservations made by others.

If you require any assistance with booking your reservation, please contact us directly via email, phone, or social media, which you will find on our Contact Us page.

If you have any questions or would like to report any issues related to the accessibility features of our hotel’s website, please contact us at [email protected]

You can learn more about W3C’s Web Accessibility Initiative (WAI) HERE

Our Hotel Offers The Following Accessibility Features

Property Accessibility Features


  • – 32 Inch Wide Openings to Common Areas
  • – Accessibility Equipment with Hard of Hearing
  • – Accessible Elevator
  • – Accessible Entrance to Restaurant
  • – Accessible Guest Rooms with 32 Inch Wide Openings
  • – Accessible Meeting Rooms
  • – Accessible Public Restroom
  • – Accessible Registration Check-in Counter
  • – ADA Accessible Guest Room
  • – Braille Signage throughout property
  • – Connecting Rooms Available
  • – Dining Facilities Accessible
  • – Fitness Area Entrance and Paths Between Equipment Accessible
  • – Grab Bars in Public Bathrooms
  • – Ground Floor Hotel Entrance
  • – Hotel corridors a minimum of 36” wide
  • – Hotel Provides Proper Number of Accessible Guest Rooms Stipulated by ADA
  • – Roll-in ADA showers available
  • – Staff is Trained to Offer Assistance to Ensure Accessibility
  • – TDD Telephone
  • – WCAG Level 2.1 Website
  • – Wheelchair Accessible

Guest Room Accessibility Features


  • – Wheelchair Accessible
  • – Service Animals Allowed
  • – Accessible Power Outlets
  • – Strobe Lights
  • – TDD Teletype
  • – Closed Captioning Television
  • – Accessible Path of Travel Around Beds
  • – Multi-Level Door Viewers
  • – Hearing Impaired Light Alerts – Free Portable Equipment Provided by Hotel
  • – At Least (1) Power Outlet with a Clear Space in Front, 15” from Ground
  • – Power Outlets within 4” of Telephone
  • – Visual Alarm – Free Portable Equipment Provided by Hotel

Bathroom Accessibility Features


  • – Grab Bars at Tub with a Tub Seat
  • – Grab Bars in Shower with a Shower Seat
  • – Hand-held Shower Wand
  • – Roll-In Shower
  • – Shower Seat
  • – Lowered Towel Hooks and Racks


Hotel Website Accessibility Features


This hotel website for Hotel G San Francisco is designed to be fully accessible to all and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.1 and conforms to most priority checkpoints which entail some of the following elements:

Navigation Shortcuts

Our hotel’s website can be navigated by using the tab key to traverse the elements of each page and by using the enter key to activate a highlighted link.

Structured, Semantic Markup

HTML heading tags are used to convey the document structure. Navigation menus are tagged as HTML maps so that the menu title can be read out, and the menu items are presented as a group. Please see our Site Map for easy navigation at:

Images Visibility

All content images include descriptive ALT attributes and all purely decorative graphics include null ALT attributes.

Standards Compliance

The site is designed to conform to Level AA compliance as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.

Accessibility References

Accessibility Software and Services

The following tools and services are available for free to assist you with viewing and interacting with our website:

  • – Click Here for HTML Validator, a free service for checking that web pages conform to published HTML standards.
  • – Click Here for Web Page Backward Compatibility Viewer, a tool for viewing your web pages without a variety of modern browser features.
  • – Click Here for Lynx, a free text-only web browser.

Browser Help

Optimize the way you view your web browser. If you have difficulty in reading the Hotel G San Francisco website on your screen, you may be able to change the settings on your browser to help you improve readability and visibility of each webpage:

Learn about the Accessibility features of these major Internet Browsers below:

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