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CERTIFICATION

WE HAVE BEEN CERTIFIED BY THE FOLLOWING AUDIT INITIATIVE TO ENSURE OUR GUESTS’ PEACE OF MIND WHEN STAYING AT OUR HOTELS:

– SG Clean Certification by Singapore Tourism Board

SG Clean DIGITAL Decal Sticker, 15cm

 

SAFETY & SANITIZATION PROCEDURES

HOTELS G ARE COMMITTED TO ENSURING ALL GUESTS’ AND ASSOCIATES’ SAFETY AND WELLBEING AND FOR THIS REASON, THE FOLLOWING HEALTH AND SANITIZATION PROCEDURES HAVE BEEN IMPLEMENTED:
  1. Public Areas & Facilities
    • SafeEntry Check-in implementation according to Singapore government guidelines
    • Hand sanitizers in all public areas throughout the hotel
    • Hotel staff wearing face masks and requesting that all hotel guests wear face masks in public areas
    • Public areas and facilities being frequently sanitized
    • Gym usage is subject to guidelines stipulated by the Singapore government and equipment is thoroughly cleaned and sanitized every few hours
    • Safety information signage and queue markers are placed throughout the hotel
  2. Check-in
    • Staggered check-in times where guests will be notified via email to reduce waiting times during check-in
    • Social distancing practices & queue management
    • Health declaration form to be filled up for every guest
  3. In-Room
    • Hotel associates will not enter room when guests are in-room to minimize contact
  4. Restaurants & Bars
    • SafeEntry Check-in implementation according to Singapore government guidelines
    • F&B associates wearing face masks and undergoing regular testing as per government guidelines
    • Social distancing practised through seating arrangement & queue management
    • High-touch areas (tables, chairs, bar counter) are wiped down frequently
    • Physical menus in are disinfected and sanitised frequently
    • E-menus are available through QR code

 

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